Top Reasons to Invest in Support for Your Datalog Software
Securing a support agreement from Cortech Developments equips you with invaluable in-house resources and expertise, facilitating remote diagnosis and resolution over the telephone or, when necessary, on-site.
Here’s why opting for support is a strategic decision:
Swift Issue Resolution:
A valid support contract ensures prompt assistance from a team of skilled engineers familiar with your system, site, and usage specifics. This familiarity expedites fault resolution significantly.
Risk Mitigation and Downtime Reduction:
In the rare event of a complex issue, swift and efficient diagnosis is crucial to mitigate risks and minimize potential system downtime. Our support service prioritizes timely and effective problem resolution.
Technical Expertise and Peace of Mind:
Receive technical expertise via email, telephone, or remote diagnosis, providing you with the confidence and security that your Datalog issues can be resolved quickly and effectively.
Access to Latest Software Updates:
With an active support contract, you enjoy all the latest same-version software updates at no additional cost. Regular updates enhance usability, address vulnerabilities, and improve overall system productivity.
Proactive System Monitoring and Maintenance:
Investing in support ensures proactive monitoring and maintenance of your Datalog system, allowing users to focus their time on core business objectives without concerns about system reliability.
In essence, having a support contract in place guarantees protection for your critical business assets, keeping your software up-to-date, efficient, and feature rich. Plus, there is always a reliable point of contact when unforeseen issues arise.
If you suspect that your site and Datalog software are no longer supported by Cortech, or if you’ve fallen out of a valid support agreement, don’t hesitate to reach out to your Account Manager today at sales@cortech.co.uk.
Ensure your Datalog software remains a robust and reliable asset with Cortech’s unparalleled support.
