When it comes to your Datalog software, having a valid support agreement isn’t just a nice-to-have—it’s a vital safeguard against the operational risks of running unsupported systems.
Operating without a support agreement for your Datalog software exposes your business to several significant risks:
Prolonged Downtime
Without a support agreement, troubleshooting issues becomes slower and more challenging. Unfamiliar third-party engineers or internal teams without specialised expertise may take longer to identify and resolve faults, leading to extended system outages that can disrupt critical operations.
Increased Security Vulnerabilities
Without access to regular software updates, your system may become more susceptible to vulnerabilities over time. Cyber threats evolve rapidly, and staying on outdated versions puts your business at risk of data breaches and compliance failures.
Higher Costs
Addressing system failures without a support agreement can be significantly more expensive. Emergency callouts, unplanned maintenance, or third-party interventions often come with hefty price tags. A support contract helps you avoid these unpredictable costs.
Missed Opportunities for Optimisation
Lack of support means missing out on enhancements, such as same-version updates, that improve system performance, usability, and features. This could leave your business operating below its potential and falling behind competitors.
Loss of Business Continuity
In critical environments, system reliability is non-negotiable. Operating without support increases the risk of operational disruptions that can have a domino effect on business performance, reputation, and safety.
A support agreement with Cortech Developments provides peace of mind and a host of proactive measures to keep your Datalog software running smoothly. Here’s how:
Ongoing Software Updates
Stay protected with the latest updates, improving functionality and security at no additional cost.
Expert Assistance When You Need It
Access expert help via email, telephone, or remote diagnosis, ensuring swift responses to unforeseen challenges.
Proactive Maintenance and Monitoring
With a support contract, potential issues are identified and addressed before they escalate, helping you avoid unexpected downtime.
Long-Term Cost Savings
Predictable support costs help you avoid the financial surprises of emergency fixes or reactive troubleshooting.
Operating without software support for Datalog puts your business at unnecessary risk. Whether it’s system downtime, security breaches, or spiralling costs, the consequences of running unsupported systems far outweigh the cost of a support agreement.
If you’re unsure whether your site is covered under a current support agreement, now is the time to act. Reach out to your Account Manager at sales@cortech.co.uk to discuss your options and ensure your system remains a reliable and valuable asset.
